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Head of Support
| Part-time
Head of Support
As the Head of Support, you will be in charge of maintaining a support staff. You will have access to the ticket system used at support.explode.gq.
Requirements
- Must have decent experience managing communities
- Must have fluent English with correct grammar and punctuation
- Must be able to communicate with Human Resources and support staff
Bonuses
- Experience in support operation
- Native English
- Experience working with other Networks
Roles
- To maintain support staff and ensure all staff are working efficiently
- To assign staff into teams and departments
- To work with Human Resources with regards to support staff
- To reply to all emails sent to Support at support@explode.gq or assign a staff member to do so.
Features
- Access to a comprehensive support ticket system
- Work from home, part-time
- Get an @explode.gq email for work
- Get the Staff rank on the Forums
- Partnership for your YouTube channel
We are looking for candidates of any age; we believe age doesn't change the ablility to communicate with others and provide support.